Our personnel policy is grounded in the laws and agreements that regulate working life. Furthermore, it is built on a set of core values that guide our actions and decisions, with particular emphasis on:

High ethical standards
– Good internal communication and participation
– Respect for confidential information
– Strong privacy competence for all employees
– Targeted professional development

Trust and credibility are essential for achieving our business goals. We build this through creating and maintaining a culture based on high ethical standards, ensuring our integrity is beyond question.

Both managers and employees have a special responsibility to ensure that established laws and regulations are complied with. Everyone has a responsibility to set high ethical standards in their work, both internally in the company and with customers, thereby creating and maintaining the best possible trust in our company.

We respect and protect the privacy of our users in accordance with applicable privacy laws and regulations. We only collect and process the personal information necessary to deliver our healthcare services.

Quality in all stages shall be a competitive advantage for us.

We strive to meet customer expectations for the quality of our services and products at all levels. This should characterize our actions, attitudes, and the way we carry out our work.

We are open and transparent about our practices for collecting, using and protecting personal information. We respect users’ rights under privacy legislation, including the right to access, correct and withdraw consent.

Everyone has a responsibility to ensure that customers and colleagues experience our quality as a positive added value. Our employees and partners are trained in privacy practices and understand the importance of protecting personal information.

We regularly evaluate and improve our privacy practices based on best practices, technological advances, and changes in regulations.

Good internal communication is a prerequisite for delivering quality.

Our company’s managers have a particular responsibility to ensure that our employees have access to open and relevant information about matters that are important to the individual’s work situation.

Individual employees also have a responsibility for seeking out the necessary information about their own work situation. Everyone must actively contribute to good communication that promotes a holistic view and builds commitment to decisions.

Each individual has a responsibility to uphold their duty of confidentiality, both externally and internally. Employees should participate in matters that affect their own work situation.