Privacy Policy
Last updated: 21.10.26
This policy explains how Nattugla AS processes personal data when you visit nattugla.no, contact us, book a demo, respond to an advertisement or sign up for our newsletter.
1. Who is responsible
Nattugla AS, org. no. 836 270 452, is the data controller.
Address: Sykehusvegen 21-23, 9019 Tromsø, Norway
Email: support@nattugla.no
Phone: +47 400 04 887
2. What data we collect
Contact details you provide in forms on nattugla.no, start.nattugla.no, LinkedIn, Facebook or Instagram: name, email, phone number, employer, job title and anything you write to us. In LinkedIn and Meta forms, fields may be pre-filled from your profile. We only receive what you submit.
Usage data from the website, if you have consented to cookies: which pages you visit, where you came from, device, browser and approximate location.
Communication with us, such as emails and meeting notes.
3. What we use the data for
| Purpose | Data | Legal basis (GDPR) |
|---|---|---|
| Following up enquiries and demo requests | Contact details | Legitimate interest, Art. 6(1)(f) |
| Customer and partner relationships | Contact details | Contract, Art. 6(1)(b), or legitimate interest |
| Newsletter | Name and email | Consent, Art. 6(1)(a) |
| Website analytics and improvement (Google Analytics) | Usage data | Consent |
| Marketing and ad measurement (LinkedIn, Meta) | Usage data and cookies | Consent |
Our legitimate interest is to respond to enquiries and follow up with organisations that want to learn more about Nattugla.
4. Who we share data with
Our distributor Hepro, which receives your contact details so it can follow up enquiries about purchasing Nattugla. Hepro may share them with its partners for the same purpose.
Suppliers that process data on our behalf: Google (Analytics), LinkedIn, Meta, DealJourney (CRM), Mailchimp (newsletter) and the provider that hosts the website.
We never sell personal data.
5. Transfers outside the EU/EEA
Some of our suppliers may process data in the USA. Such transfers are based on the EU-U.S. Data Privacy Framework or the EU Standard Contractual Clauses.
6. How long we keep the data
Enquiries and leads: up to 24 months after last contact.
Newsletter: until you unsubscribe.
Analytics data in Google Analytics: up to 14 months.
Cookies: see the cookie policy.
7. Your rights
You can request access to, rectification of and erasure of your data. You can also request restriction of processing, receive your data (data portability), object to processing based on legitimate interest and withdraw your consent at any time. Contact us at support@nattugla.no.
If you believe we are processing your data in breach of the regulations, you can lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet, datatilsynet.no).
8. Data in the Nattugla service
When municipalities and organisations use Nattugla, the customer is the data controller for data about residents and staff. Nattugla AS processes this data as a data processor under a data processing agreement with the customer.
The service stores login details and logs:
Nattugla visitlog, eventlog and alarmlog will store information like:
-
- Changes done by an administrator to you nattugla domene. ( Eventlog)
- Supervision done ( Visitlog) ( Stored for 18 months)
- Who started the supervision to patient
- Anonymization removed
- Audio activated
- Check of furniture scanning
- Duration of supervision
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- Alarmlog
-
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- What type of alarm has been triggered for patients and at what time
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Questions about data in the service should be directed to the municipality or organisation using Nattugla.
9. Changes
We update this policy as needed. The date at the top shows when it was last changed.
