Loading icon

Software updates

Nattugla is under continuous development to improve existing and develop new functions. New functionality will come as software updates.

Please login to see more information.

Process for new software:

  • First : Development
  • Second : Test at Nattugla
  • Third: Test at Hepro technical and partners
  • Fourth : Information for sale at Hepro and customer
  • Fifth : Update The Nattugla, that is online
Process for new software:

General changes:

  • Fixed an issue where chairs wouldn’t be detected in bed area
  • Fixed an issue where audio alarm settings didn’t apply immediately
  • Fixed an issue where bed area were shown during supervision call even when automatic bed adjustment was turned off

Alarm improvements:

  • Adjustments on fall alarms related to fall from bed
  • New method to detect fall alarms exclusive to floor areas

General changes:

  • Added support for Phoenix Presence
    – This is a service which provides similar functionality to FCM
  • Small improvement in logging

General changes:

  • Optimize camera and microphone resource management
  • Improved handling of microphone
  • Fixed an issue (new in 8.8.0) which affected abandoned bed alarm accuracy
  • Fixed an issue which could cause segmentation mask to be created on a bed even if extended furniture scanning was turned off
  • Improved logging

General changes:

  • Fixed an issue which caused too long in bathroom and left room alarms from functioning in a room without any bed or chairs

General changes:

  • Assets are downloaded on app start and not bundled in the apk file.
  • Configure more parameters for analysis database using CustomRules.
  • Automatic re-provision if provision is removed on server.
  • Restart provision if provision type is modified.
  • Added workaround for an issue where alarms stop analyzing after uptime for a long time.
  • Support for LED control.

Alarm improvment:

  • Improved detection of state in bed.
  • Left Bed alarm – Now it is possible to set time
  • Missed bedtime – Time can be set individually
  • Missed wake-up alarm – Time can be set individually

General changes:

  • Fixes several bugs related to supervision calls
  • Added more telemetry data for status regarding connecting to a supervision call
  • Added Added telemetry to count retransmission of alarms
  • Added support for setting a custom rule which disables the analysis database

General changes :

  • Store analytics data locally as a tool for inspecting missing alarms
  • Fixed a few minor bugs related to AMG.

Alarm improvment:

  • Removed an older false alarm prevention as it is no longer needed.

General changes :

  • Store analytics data locally as a tool for inspecting missing alarms Storing is limited to 24 hour
  • Fixed some bugs related to telemetry
  • Fix for audio driver issue – affecting supervision calls

General changes :

  • Fixed a bug introduced in 8.6.1 related to image format conversion.The bug could cause inaccuracies in alarm analysis and furniture scanning.

General changes :

  • Changing resolution on supervision calls should no longer change the pixelation size of anonymization.
  • Fixed a few rare cases of software crash when attempting to start a supervision call.
  • Potential workaround to handle a case where the software would hang.

Alarm improvement:

  • Fixed an issue where fall alarm would not trigger if the person is partially outside of the image.

General changes :

  • Implemented telemetry logging in devices.
  • Fixed a bug where under some conditions, bed could update regardless of the room being dark.
  • Minor performance optimization.
  • Added support for restricting bed detection to an area.

Alarm improvement:

  • Fixed a case which could generate false fall alarms during night time.

General changes :

  • Fixed a bug which could cause newly added devices to enter a state where supervision call would have anonymization enabled and not give the possibility of turning it off.
  • Added support for Climax USB dongle.

Alarm improvement:

  • Improved abandoned bed alarm in low-lit situations.

General changes :

  • Support time schedule on alarms.
  • Send signal and connection quality to server.
  • Add support for watchdog.
    When this is enabled on the device, it provides a safety measure to make sure the device recovers from a lock up
  • When exiting a supervision call, device reports the reason.

Nattugla Customer Portal:

  • Automatically reconnect a supervision call after network interruptions.
  • Added the option to set time schedules for when alarms should be active.
  • Added support for handling third party RF equipment.
    This is to prepare for when the device is capable of handling this.
  • Fixed an issue where the alarm list would not automatically refresh in some cases.
  • Update URL on filter.
  • Change website title.

Nest – Receive and store signal quality.

General changes :

  • Improved server check-in retry logic to handle initial failures more promptly.

Alarm improvements:

New fall detector method to cross-check fall events.
(Will reduce false alarms)
‍

General changes :

  • If the server is not reached, the camera will store alarms and transmit alarms when connection is restored.
  • Read RSRP signal strength. RSRP is more suitable for LTE connection strength.
  • Improved exceptions handling and reporting.
  • Detected beds within marked chair areas or doors will be ignored.
    (Extended furniture scanning)
  • Improvements in masking chairs located at the edge of a manually marked chair area. (Extended furniture scanning)
  • Bugfix for version 8.5.1

General changes :

  • Fixed incorrect anonymization of bathroom doors in snapshots.
  • Improved bed detection method.
  • Fixed minor issue where multiple chair markings would be detected over time on the same chair.
  • Handle detected people better when analyzing furniture.
  • Added pose and furniture markings as part of metadata.

General changes :

  • Improved furniture detection (dubbed AMG 3.0).
    Can detect new chairs automatically.
    Can detect and update bed automatically.
  • Furniture scan triggered by detected furniture movement.
  • Check for new furniture every minute.
  • Added support for new anonymization settings.
  • Other smaller stability improvements and fixes.
  • Fixed loud sound alarm related bug which caused ANR.
  • Added support for auto-provision.

General changes :

  • Fixes loud sound alarm.

General changes :

  • Gzip furniture data before sending.
  • Fix crash on snapshot alarm on paused device.
  • Support for new FCM format.
  • Added alarm metadata.

General changes :

  • Improved furniture detection (dubbed AMG 2.0).
  • Add support for segmentation for bed.
    Beds can be moved to a certain degree.
  • Furniture will be scanned every 5 minutes, except for when the room is dark.
    Previously a short check was performed every minute and scanning every 15 minutes.

Alarm improvement:

  • Added alarm for bed not found.

General changes :

  • Add support for enabling/disabling segmentation.
  • Fixed bug which caused excessive check-in events.

Alarm improvement:

  • Prevent false alarms caused by walkers or wheelchairs during night time.
  • Prevent repeated alarms from occurring.

Alarm improvments

  • Improved fall check when using extra check against furniture.
  • In the chair check – also checks if the neck is in the chair.
  • The exit door and bathroom door will not report a fall.
  • Minimum time for Fall Alarm increased to 15 seconds.

General changes :

  • Furniture scanning is forced to run immediately on newly updated furniture.

Alarm improvement:

  • Added alarm for “Chair not found”

General changes :

  • Fixed critical bug that occurred if bed marking exceeded the borders of the image.
  • Added safety mechanisms to prevent similar errors from affecting all the alarms.

Alarm improvements :

  • Fall alarm adjustment. Falls from bed localized to areas around the bed.
  • Fall alarm adjustment. Improvement prevents certain detections in the exit door and bathroom door from causing a fall alarm.

General changes :

  • Bug fix for software 7.0.3 – Furniture scanning.

General changes :

  • Fixed bug that caused Nattugla to not restart if it loses connection and was not previously logged in. Pixelation anonymization filter changed to use center point instead of corner point. This removes the displacement effect when transitioning between pixelation and no pixelation.
  • When you run a new furniture scan, the markings on the door and the ignore area are not deleted.

Alarm improvements :

  • Correct minor errors related to calculating whether a person gets out of bed.
  • Nattugla will remember where it belongs and try to check in at the last endpoint if the Nest server is not available.
  • Some minor fixes to program errors that could occur in some events.
  • Reduction in false fall alarms caused by falls from bed analysis.
  • Fixed bug that could cause false abandoned chair and abandoned bed when a person arrives in the room.
  • Fixed a bug that caused drop alerts to be sent more than once per drop.
  • Change in abandoned room alarm so that it works better if you want to allow several minutes out of the room before the alarm is sent.

General changes:

  • Too long on the bathroom and abandoned room alarm
  • Option to mark area to be ignored by fall alarm. (Example: Mark a TV with this)
  • Improvement in handling of abandoned bed alarm.
  • Support for “local gateway”.
  • Support for package solutions.

General changes :

  • FCM token issue fixed
  • “No internet” state removed
    OS could sometimes wrongly report that no internet was available and the software went into a “no internet” state.
  • “No camera available” crash fixed.Software will upload notification to Crashlytics and attempt restarting the device to resolve the issue
  • Optimizations in image processing increasing fps in alarm analysis
  • Increase in image quality, less JPEG compression before analysis

Alarm improvements :

  • MiBA (Movement in Bed Analysis),new method for detecting upright in bed and fall from bedalarms
  • PoseTracking, smarter pose verification
  • LPA (Lost Pose Analysis) will only start when pose is confirmed from PoseTracker.
  • Cropping will ignore detected pose in CONFIRMED_FALSE state. (Walker issue)
  • Extra checks with PoseTracker to avoid wrongly triggering the abandoned chair alarm
  • Extra checks with location of detected object from ODV before triggering fall alarm.This is in response to false alarm where false detection from ODV was made in a chair.

Changes: Bug fix
Alarm improvements: Improved Fall alarm

General changes :

  • Support for AMS (Furniture scanning) from the Admin portal
  • Checking the status of Night Owl every 5 minutes (Previously 30 minutes)
  • Nattugla will reboot if it is offline for more than 10 minutes, to try to get online.
  • Alarm configuration changes will be updated immediately (Previous 30 min)

Alarm improvements :

  • Better sensitivity in completely dark rooms
  • More accuracy with Fall alarm

changes :

  • Purple anonymization
  • Two-way audio under supervision
  • Sound alarm
  • Fall alarm
  • Abandoned bed  alarm
  • Channel to hide cable
  • Upright in bed alarm
  • AMG on QR code
  • QR code for pausing

Difference between HW Ver. 1 and HW Ver. 2 /3

Nattugla Hardware is produced in two versions in 2022. Version 1 is produced by Easymeeting in the first half of 2022. Version 2 is produced at the factory at ShenZhen Minrray Optics.The first series Hardware version 2. was delivered in November 2022.

 Changes in HW for version 2 are upgraded optics that give a smaller fish-eye effect and the IR light has a correspondingly greater spread. 

Nattugla HW version 3 :

  • 2000 copies with serial no. NUA10xxx
  • Version 3 Nattugla has improved power supply and
    is prepared to use USB input for more than audio device
Nattugla HW version 3 :

Nattugla HW version 2 :

  • 700 copies with serial no. NUA22xxxxx
  • Black ring that covers IR LEDs for camera image in night mode
  • Optics 120 degrees Diode that shows the status of the device (turns off after 60 seconds)
  • SIM card holder on the outside, for easier changing of SIM cards
Nattugla HW version 2 :

Nattugla HW version 1 :

  • 550 copies with serial number NUA21xxxxx
  • Bright White design
  • 2 rows of IR lights for camera in night mode
  • Optics 110 degrees
Nattugla HW version 1 :

This content is available to members only. Please sign in or sign up to view it.

Support Team

We are here for you

If you can't find the answer to your question, don't worry – we're here to help.